Here are the topics I am working on and how they are linked. Key research theme: effects of different people coming together to do different sorts of work (collaborative design, complex problem-solving, customer-supplier co-production, collective action…).
Before my PhD I worked for about six years at PSA Singapore, focusing on service design in a container port (e.g., hardware and software evaluation/specification, integration of technology to human work processes, prototyping algorithms, operational due diligence). The experience helped me see many pitfalls to new product development / project management. Now I research and teach on these topics, focusing on the people and process going from ideas to product.
PhD in Technology and Operations Management, 2016
INSEAD
M.S. in Management Science and Engineering, 2003
Stanford University
B.S. in Mechanical Engineering, 2002
UC Berkeley